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Error Log Guide

What You'll Learn
  • How to check error logs
  • How to read logs
  • How to utilize them for debugging

Overview​

Error Log allows you to check detailed logs of errors that occurred during AI chat (for developers).

Access Method​

  1. Log in to Threedive AI Studio
  2. Click and expand "Developer Menu" in the sidebar
  3. Select Error Log

Error Log Screen Error Log screen - You can check errors during AI chat

How to Check Logs​

Period Specification​

  1. Specify Start Date/Time and End Date/Time
  2. Click the "Filter" button

Display Items​

The following information is displayed in error logs:

ItemDescription
Date/TimeError occurrence date/time
Error CodeCode indicating the type of error
Space IDID of the Space where the error occurred
SessionChat session identification information
Error ContentError summary
DetailsDetailed error information

Display Limit​

  • Up to 500 items are displayed

When There Are No Errors​

When there are no error logs, the following message is displayed:

エラーログはありません 🎉
AIチャット中にエラーが発生した場合、ここに表示されます

Utilizing for Debugging​

Confirmation Procedure When Errors Occur​

  1. Access the Error Log screen
  2. Identify the error by occurrence date/time
  3. Check error code and error content
  4. Identify related information by Space ID and session
  5. Investigate error cause with detailed information

Regular Checks​

Regularly checking error logs helps with early detection and improvement of problems.

Next Steps​

Support​

If you have trouble checking error logs or solving problems, please contact us through "Support Inquiry" in Threedive AI Studio. Attaching error log screenshots or error messages enables faster support.