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Privacy Policy

This English translation is provided for reference only. The Japanese version shall be the official and legally binding version. In the event of any discrepancy, the Japanese version shall prevail.

Metabirds Inc., which operates Threedive AI and related sites (hereinafter referred to as "this Site"), will thoroughly protect and manage personal information entrusted by customers based on the following personal information protection policy.

●Personal Information Protection Policy​

Metabirds Inc. (hereinafter referred to as "the Company") upholds the management philosophy of creating and providing services related to Internet life and the metaverse, and contributing to society.

Based on this philosophy, the Company recognizes that the protection of personal information is an extremely important issue in conducting services continuously and progressively, and will strictly and carefully manage information in terms of security, respond to customer trust, and establish the following personal information protection policy, disseminate it to all officers and employees, and always keep this policy in mind to do our utmost to protect personal information.

●Collection and Use of Personal Information​

The Company will acquire, use, and provide personal information appropriately in consideration of the content and scale of the Company's business. Personal information shall be acquired within the scope of legitimate business activities, with clearly defined purposes of use, and to the extent necessary to achieve those purposes.

In addition, the use and provision of personal information shall be conducted within the scope of the purposes of use to which consent has been obtained from those who have provided personal information. The Company will not handle personal information beyond the scope necessary to achieve the specified purposes of use (hereinafter referred to as "use beyond the purpose").

In the unlikely event that use beyond the purpose is conducted, the Company will obtain the consent of the individual in advance.

●Management and Protection of Personal Information​

Personal information shall be managed strictly, and the Company will not disclose or provide personal information to third parties except in cases notified to customers in advance.

However, if part or all of the business and assets of this Site are transferred, acquired, or succeeded, a copy of part or all of the customer's personal information may be transferred without prior consent.

In addition, the Company will take reasonable security measures to prevent the risk of leakage, loss, or damage to personal information, and will promptly take corrective measures if any problems occur.

●Governing Law, etc.​

The Company will comply with laws and regulations regarding the handling of personal information, guidelines established by Japan, and other norms, and will handle personal information in accordance with matters established by the Company.

●Continuous Improvement of Personal Information Protection Management System and Mechanisms​

The Company will thoroughly educate all employees, including officers, regular employees, dispatched employees, contract employees, part-timers, and part-time workers, on the protection of personal information, and will strive for continuous improvement of personal information protection in light of changes in the business environment, the results of regularly conducted audits, changes in laws and guidelines, hearings from employees, opinions from customers, etc., and promises to maintain and improve the efforts and protection activities in the above items.

●Information Collection and Its Use​

The Company is the exclusive owner of personal information entrusted on this Site.

The Company will not sell, share, or lend this information to others in a manner different from what is disclosed in the Privacy Statement.

The Company will collect personal information from users at multiple locations on this Site.

In addition, when collecting personal information, the Company will clarify the purpose of collecting personal information and will use personal information only within the scope of consent obtained from those who have provided personal information.

●Service Provision​

The Company will collect the email addresses of users in providing services on this Site.

The collected email addresses will be used for communication with users, such as notifications from this Site.

This information will never be used for any purpose other than this purpose.

●Contact Form​

The Company receives various inquiries from users of this Site through the "Contact Form."

At that time, the Company will collect personal information (name, email address, etc.) for the purpose of responding to and contacting users.

This information is used only to directly answer users' questions and inquiries.

This information will never be used for any purpose other than this purpose.

●Sharing of Information​

The Company will not, in principle, provide or share personal information collected on this Site with third parties, except for business contractors.

●About Cookies​

This Site uses cookies for access log collection, displaying customized pages for customer convenience, and advertising placement.

You can set your browser to notify you when cookies are sent, or you can choose whether to accept cookies.

●Use of Google Analytics​

This Site uses Google Analytics to understand usage status. Google Analytics uses Cookies to collect site usage trends without identifying individual users. The collected information is managed in accordance with Google's privacy policy.

For details, please refer to the following related pages:

In addition, this Site collects data using Google Signals. With Google Signals, visit data collected by Google Analytics and Google account information of logged-in users are associated under conditions that do not allow individual identification. (However, only users who have consented to the association for the purpose of customizing advertisements are subject to the association.)

The Company shall not be liable for damages caused by the use of Google Analytics services.

●About Security​

The Company takes preventive measures to protect customer information.

When customers submit important personal information through this Site, the customer's information is protected both online and offline.

The Company takes utmost care in handling customer personal information, and only those who have been granted the authority necessary for business can access the information provided.

●External Transmission of User Information​

This Site uses services of external operators (hereinafter referred to as "external services"), and transmits information about those who use this Service, which is necessary for the use of those services, with respect for privacy protection. The information transmitted is managed and used in accordance with the privacy policy, etc., of the operator providing each destination external service.

1. Purpose of Use on This Site​

This Site transmits information for the following purposes. For details on the purpose of use at the destination, please refer to "2. List of External Transmission Destinations."

  • To understand the usage status of the service
  • For management of external transmission programs
  • For management of support inquiry response status

2. List of External Transmission Destinations​

Service NameOperator NamePurpose of Use by the CompanyUser Information Transmitted
and Its Purpose of Use
Google AnalyticsGoogle LLCTo understand service usage statusOpen URL
Google Tag ManagerGoogle LLCFor management of external transmission programsOpen URL
HubSpotHubSpot, Inc.For management of support inquiry response statusOpen URL

3. Contact Information​

For inquiries regarding information transmitted externally, please refer to the section at the end of this page.

●Contact for Inquiries, Complaints, and Questions Regarding Personal Information

●Disclosure (Confirmation), Change, and Deletion of Personal Information​

The Company has a personal information manager for this Site, and has the manager perform appropriate management, respects the rights of data subjects (the individual) regarding personal information, and will respond promptly when a data subject requests disclosure (confirmation), change, or deletion of personal information, or refuses the use or provision of personal information. For inquiries regarding the above, please contact the personal information manager of this Site below by email.

Please note that we may ask you to confirm that you are the person in question when performing the procedures.

If the Company is required to disclose information by law, or if the Company deems it necessary, the Company may disclose personal information to governments, local governments, courts, or international law enforcement agencies.

●Revision of Personal Information Protection Policy​

If Japanese laws and other norms or ordinances related to the protection of customer personal information are revised, the Company will promptly revise the content in accordance with them.

If the Company revises the personal information protection policy, the Company will announce the revision on this Site.

Users can always know the latest personal information protection policy established by the Company by browsing and confirming this Site.

This Site contains links to external sites.

The Company is not responsible for the privacy handling policies of other sites. When leaving this Site, we recommend that you read the information about personal information collection and privacy on the destination site.

The information on privacy handling posted here applies only to this Site.

●Contact for Inquiries, Complaints, and Questions Regarding Personal Information​

For inquiries regarding the handling of personal information on this Site, please contact the following contact window.

Metabirds Inc. 159-1 Maruyacho, Nakagyo-ku, Kyoto-shi 604-8132 Personal Information Protection Contact Window E-mail: soumu@metabirds.com

Also, please contact us through this contact form.